Frequently Asked Questions

Why choose Abacus Telecom?

Abacus Telecom utilises only premium network providers based on careful consideration of a range of factors. Our staff are highly qualified, Australian based and committed to our vision of exceptional customer service in all areas of our business.

Why Abacus Telecom is different?

At Abacus Telecom we not only supply premium telecommunication connections for your business, but we can take care, do maintenance, moves and changes to your local telephone system and equipment. You have one point of contact for all your communications needs.

Do I save by switching to Abacus Telecom?

At Abacus Telecom, we will provide you with a detail analysis of your current services profile, and will show you the monthly savings available to your business.

Does my number change?

No.

By switching to Abacus Telecom your number does not change and you continue using your phone as normal.

Exception to this may be if you change your location and move to another area.

Who do I contact for Support?

For all connection related questions please contact our customer service team on 1300 736 939. Available 24/7.

For all new sales, and telephone system maintenance please call on 1300 884 922 during the business hours.

What are the Terms and Conditions?

Terms and Conditions can be found under the “POLICIES” tab on the home page

What to do next?

Simply complete our online enquiry or call CALL: 1300 884 922

Why stay with your existing supplier if you can get a better deal with us?